Come be a part of a rapidly expanding $35 billion dollar global business. At
Amazon Business, a fast-growing startup passionate about building solutions,
we set out every day to innovate and disrupt the status quo. We stand at the
intersection of tech & retail in the B2B space developing innovative
purchasing and procurement solutions to help businesses and organizations
thrive. At Amazon Business, we strive to be the most recognized and preferred
strategic partner for smart business buying. Bring your insight, imagination
and a healthy disregard for the impossible. Join us in building and
celebrating the value of Amazon Business to buyers and sellers of all sizes
and industries. Unlock your career potential.
Amazon Business helps millions of customers worldwide—from small businesses,
schools, hospitals, non-profit organisations, and government agencies, to
large enterprises with global operations—reshape their procurement with cost
and time savings, greater productivity, and insightful purchasing analytics.
Customers also have access to a variety of business-tailored features and
benefits, including a curated site experience, Business Prime, business-only
pricing and selection, single or multi user business accounts, approvals
workflow, purchasing system integrations, payment solutions, dedicated
customer support, and more.
Position Summary
As an increasingly important part of the Amazon Business team, Strategic
Account Managers are responsible for large strategic accounts (businesses with
annual revenues $2.5BN and more), understanding complex requirements and
leveraging bespoke solutions to help these customers achieve procurement
savings at scale through Amazon Business. The ideal candidate will have
experience developing relationships across functional areas such as
procurement, procure-to-pay, production, maintenance, supply chain and IT in
large, complex businesses and has proven track record of meeting and exceeding
goals. If you want to roll up your sleeves and help shape the future of buying
for large enterprise customers, this role could be the one for you!
Key job responsibilities
· Develop and implement a territory customer account management plan
· Educate and network with key prospect and customer contacts via events,
thought leadership engagements, and coordination with other Amazon teams.
· Analyze and report on customer onboarding pipeline and customer spend
adoption
· Develop close advisory relationships with senior customer stakeholders
including CPOs, CFOs & VPs.
· Contribute to contracting activities for large, complex deals across
multiple Amazon teams.
· Accelerate spend adoption within your portfolio of strategic accounts.
· Be the voice of the customer with internal Amazon teams including Product
Management and Category Management.
· Drive periodic innovation to improve customer satisfaction and team
productivity.
· Build relationships & manage customer projects with marketing, business
development, customer service, payments, operations, tech development and
other key internal Amazon stakeholders
BASIC QUALIFICATIONS
- Experience positioning and selling innovative solutions to new and existing
customers and market segments
- Experience identifying, developing, negotiating, and closing opportunities
across a wide spectrum of customer engagement levels
- Experience with sales CRM tools such as Salesforce or similar software
- Experience with Microsoft Office products and applications
- Bachelors degree or equivalent
PREFERRED QUALIFICATIONS
- Knowledge of procurement and source to pay processes and solutions or
equivalent experience
- Experience identifying trends and needs to improve an already closed large-
scale technology deal
- Experience in B2B or enterprise sales with a focus on hunting new business
- MBA or Masters in Management
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visit
https:www.amazon.jobscontentenhow-we-hireaccommodations.
