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Key Account Manager

BSI • Full-time • Pretoria, Gauteng, South Africa • 1d ago

Job title : Key Account Manager

Job Location : Gauteng, Pretoria Deadline : December 28, 2024 Quick Recommended Links

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Responsibilities

Manage and grow BSI’s SA Regional Key Accounts business to drive cross-division new business development within the impartiality rules at senior levels in all relevant sub-regions for the nominated accounts.
Drive Key account relationships and long-term profitability of all nominated Regional/Local Key Accounts.
Develop an Account Plan for each account with key regional yearly objectives to fulfill client needs leveraging BSI’s geographic and division portfolios.
Orchestrate the execution of the account strategy and ensure no conflict of interest exists in the account plan between streams.
Monitor global leads/opportunities to identify potential conflicts of interest and fully vet the opportunity against the current BSI COI policy.
Be an active member of the Global Account Community and liaise with the other Key Account Managers and Key Account Directors on a regular basis in leading the adoption of the key account tools, legal documents and pricing frameworks.
If an MSA is in place for the nominated account(s), manage implementation, ensure compliance (including contract variation and negotiation of pricing) and ensure statement of work(s) across the business reference the MSA.
If no MSA is in place for this account, engage all relevant stakeholders with the objective to draft and implement as required.
Coordinate and drive cross-regional account management for existing contracts.
Promote an innovative and co-creation ‘innovation’ mindset within accounts by identifying new product development opportunities and working together with Divisions. Coordinate the product/service initiatives in line with and integrated in the overall BSI strategy.
Based on account growth aspirations, develop an annual sales and revenue target for each account in collaboration with divisions, sectors, and country/regions; and liaise with divisions on commercial pricing for both new and existing contracts globally.
Through collaboration with the relevant division teams ensure any client specific KPI’s are achieved and service delivery levels met or exceeded.
Coordinate internal/external communication at all levels both within BSI and the Client on all projects to ensure BSI maintains a client centric mindset and coordination of commercial activities across the group.
Facilitate relationship building between key account personnel and internal stakeholders to broaden the BSI reach with customer decision-makers and influencers.
Provide ongoing quarterly reporting to Key Account teams complete the annual account reviews.
Lead the regional virtual account team across geographies and divisions to deliver on the global/regional key account plan.

Candidate Specifications:

A minimum of 5 years of experience in sales and account management
Background in Certification
Willing to travel
Proficient in MS, with particular expertise in PowerPoint for creating client presentations, and in Salesforce