The Bicester Collection
Created in 1995, The Bicester Collection has reimagined the boundaries around the worlds of luxury retail, hospitality, live music and sports entertainment, curating extraordinary experiences for the world's most discerning guests. Located in Europe, China and North America, The Bicester Collection's 12 Villages are world-renowned as iconic, open-air shopping destinations. Each offers the world's best brands at incredible value, as well as celebrated restaurants and peerless services.
The Bicester Collection brings together extraordinary live music and sports experiences at the first third generation UBS Arena serving the New York metro area (home to the New York Islanders ice hockey team), a pioneering concert venue featuring the Isles Lab Team concept store. The Collection's award-winning hotel destinations, Mission Pacific Beach Resort and The Seabird Ocean Resort & Spa (with its Michelin-starred restaurant, Valle; celebrated Sunny's Spa & Beauty Lounge; and locally curated boutique The Ozone), are vibrant destinations in Southern California's hidden gem, Oceanside.
The Bicester Collection exists to be experienced in the real world. To be actual, not virtual. To be lived.
WERTHEIM VILLAGE
Surrounded by turreted castles against a backdrop of wooded hills and ancient forests, Wertheim Village is located in the picturesque wine-growing region of the Tauber Valley, which Goethe believed to be the most beautiful in all of Germany. Calmer in temperament than neighbouring Frankfurt, the Village is a tranquil open-air oasis, taking inspiration from its setting on the Romantic Road to reflect its fairy-tale heritage.
With mo then 110 bouiques lining pedestrianised, landscaped streets, Wertheim Village offers savings of up to 60% on the former recommended retail price of a unique edit of German and international fashion and lifestyle brands.
The Village also boasts staurants and cafes offering menus to suit all tastes, including take-away culinary treats.
Something Extraordinary Every Day
As our Training Manager (m/f/d), you will be part of Wertheim Village Retail Team and the Central Learning & Training team to contribute to a pleasant learning experience for our brand partners. You will be involved in a wide range of activities including but not limited to evaluation of the training initiatives, facilitation of trainings, cost tracking, design and redesign of online training materials and also researching on new technologies and methodologies in workplace learning contributing to continuous improvement of the learning experience.
About the role
- Evaluate all training initiatives to determine ways to improve the learning experience and adapt to any changes in the work place
- Facilitate training for all Wertheim Village employees and brand employees
- Write materials including participant workbooks, quick references, facilitator guides and presentation materials
- Where appropriate, identify internal or external subject matter experts to deliver programmes
- Manage the costs of planned programmes and keep them within budgets by assessing the return on investment
- Ensure all online courseware development is delivered with high quality
- ·Work with the management on specialized/personalized coaching
- Research new technologies and methodologies in workplace learning and make recommendations contributing to the continuous improvement of our learning experience
Role requirements
- A bachelor's degree in education is required
- 5+ years of hands on delivery/ development within a learning and development department
- Retail training background a must!
- Must have a proven track record in an established training department
- Computer literate and high proficiency in Microsoft Office
- Strong project/programme management skills
- Excellent interpersonal and communication skills
- Collaboration skills and the ability to contribute within a team
- Must have a great deal of energy, enthusiasm, and passion for development
- Fluent in English and German, any other European language would be beneficial
There's no one quite like us
The Bicester Collection are the worlds' leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 12 Villages in Europe, China and North America as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.
Our Vision is to be the best shopping destination in the world.
Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.
Our Brand Promise is to offer something extraordinary every day.
Our Five Values are the glue that bind us together and allows us to lead ahead:
- Authenticity - Always do the right thing
- Innovation - Think outside of the box
- Passion - Do what you love and love what you do!
- Critical Thinking - Challenge the obvious
- Vision - Be mission driven always
Why we're exceptional
The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you'll receive a generous salary and we'll also reward you through our Feel Good Programme which offers the following benefits:
- Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
- Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
- Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
- Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
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