Non-Conformity Cell Quality Technician
Location: Durban, NL, ZA
Company: Alstom
Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.
Job Title: Non-Conformity Cell Quality Technician – Durban (Limited Duration – Project)
At Alstom, we create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signaling and digital mobility solutions. Joining us means joining a truly global community of more than 75,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
THE PURPOSE OF THE NON-CONFORMITY CELL QUALITY TECHNICIAN ROLE IS TO:
Drive/lead the process of non-conformities on purchased parts (co-parts, suppliers, free parts, customers, sub-contractors) from the defect characterization on production area, re-feeding to the line, containment and closure of curative actions.
THE MAIN RESPONSIBILITY WILL BE:
- Characterize the defect on purchased parts (5W2H) and write the relevant reports (NCR: Non-conformity reports) with the objective to limit production disturbances.
- Secure the production line ensuring that no other defective part is available with a clear mapping (physical identification and parts in restricted area).
- Organize the re-feeding to the line with new conform parts within the takt-time of the line (if part is available in stocks).
- Organize the first level of containment with management of control and sorting activities (internal, and coordination for supplier).
- Block (or ask to block) stock for non-conform parts.
- Ask for new control key in ERP for incoming inspection for upcoming deliveries and provide inspection criteria.
- Create Non-conformity reports in ERP and SQP (Supplier Quality Portal).
- Notify NCR to supplier via Supplier Quality Portal tool (NCR module) for NCR with supplier or expertise liability.
- Participate in daily and weekly meetings with various stakeholders.
- Relevant Quality KPI of NCR cell:
- Number of opened and closed non-conformities.
- Re-feeding lead time (time between declaration of defect and availability of replacement part on the line).
- Status of containment (WIP and warehouse).
- Lead time of notification to suppliers.
- Lead time of supplier containment.
- Blocked stock value.
- % of NCR liability change.
- Number of non-conformities under expertise.
- Average time spent in restricted area.
- Overall non-conformity process time.
EHS:
- Ensure the application of safety guidelines and proper use of manufacturing equipment.
- Enforce the application of prevention plans.
- Take all required actions when confronted with any hazard.
- Report all deviation on the production line or in the warehouse.
- Organize problem solving within the department.
The preferred candidate will meet the following requirements:
- Diploma/Degree for Quality/Engineering Technician with 2 years rail experience.
- Strong Problem-Solving Techniques.
- Experience within Quality or Production.
- Knowledge of Alstom tools (SQP, SAP (GSI), Supplier Quality).
- Able to read and understand the drawing.
- Basic understanding of Supply Chain and Quality background. Reading drawings, inspection - preferable.
The ideal candidate will have the following competencies:
- Reactivity, Resilience, Rigor.
- Collaboration & team spirit.
- Railway products knowledge.
- Able to read drawings.
- Knowledge of norms.
- Knowledge and use of Problem-solving methodology and tools.
- Agile, inclusive and responsible mindset.
- Strong sense of work ethic.
- Driven, with a "CAN DO ATTITUDE".
- Prior exposure to high-pressure results-driven environments.
- Keen mind to deal with unexpected challenges.
- Solution-oriented.
We thank all applicants for their interest; however, only those under consideration will be contacted.
We will recruit according to the requirements of our Company’s Employment Equity Plan.
Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
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