Our client is looking to recruit a Part-time Receptionist for their busy surgery
Principal Duties and Responsibilities
- Processing of medical records and data entry as per practice protocols
- Processing of new registrations, making up new files
- Prompt telephone answering, in a calm, positive, courteous and helpful manner
- Booking of appointments for clinical colleagues according to practice policy
- Accurately recording messages and communicating this information
- Communicating results to patients ensuring the confidential nature of this information is protected at all times
- Knowledge of relevant practice protocols and complaints procedure
- Issuing of repeat prescriptions as per practice policy
- To gain a thorough knowledge of the computer systems
- General administration skills necessary for the smooth running of the Practice including appointment lists, answer phone, divert facility, operation of telephone system
- Communicating with staff at all levels within the Practice and at hospitals as required in a courteous manner
- Chaperoning as requested by a clinician and to support the patients of this practice
The afternoon surgery shift is 13.15-20.00 on Mondays, 13.15-18.30 Tuesdays, Wednesdays, Thursdays and Fridays.
There is no regular weekend or bank holiday work. You may be asked to work some overtime to cover annual leave/sickness but this would be discussed in advance.
This is a temp to perm role for the successful candidate.
