Processing quotes for all PPM related works, scheduling, scheduling, coordinating engineers, raising PO'S
Your new company
A fantastic opportunity to work for a global organisation. Their services are tailored to enhance safety, reduce risks and improve efficiency for a diverse range of clients across multiple sectors. With a strong commitment to innovation and excellence, they have built a reputation for delivering high quality solutions and exceptional aftercare support.
Your new role
My client is seeking a proactive maintenance planner / administrator to join their team. In this role, you will be responsible for coordinating and managing the maintenance schedules to ensure the smooth operation and longevity of equipment and facilities. Your attention to detail and ability to work independently will be crucial in maintaining our high standards of service.
Main duties and responsibilities :
Processing quotes for all PPM related works in a timely mannerBooking and logging PPM and remedial callsScheduling and coordinating engineersRaising PO'S / Updating CRM system Updating / Tracking escalation trackerEnsure compliance with health and safety regulations and company policies.Respond to maintenance requests and issues promptly and efficiently.Communicate effectively with internal teams and external contractorsEnsure customer complaints are escalated
What you'll need to succeed Ability to work on your own without supervisionOrganisational Skills Good numeracy skillsCommercial AwarenessA positive and can-do attitudeKnowledge of CRM SystemsFlexible working hours as and when requiredGood keyboard and computer skills, including familiarity with standard MS Office applications, in particular Excel and WordThe ability to work with initiative and confidence, and have an enthusiasm for customer service and sales related workExperience of working within a Customer Care/Helpdesk environmentExperienced and familiar with the operation of a "CASH" mentor or similar CRM systemExperienced Co-ordination of sales staff, engineers - both service and installation across the UExperience of invoicing and handling of relevant purchase orders
What you'll get in return Company pension
Free Parking
Generous annual bonus
Quarterly staff outings
20 days holiday plus BH - Holiday days increase with years of service
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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