A well established company based in Bryanston is seeking a Sales Administrator Duties: Product admin support functions: General support and assistance to product manager including but not limited to: Drafting business cases Management of product changes Collating data and managing email campaigns Weekly reporting on internal product related projects Preparing proposals Dispatching of tickets to correct resources to assist with product onboarding Maintaining contacts database for email campaigns Managing internal and external communication for product changes, including price changes Weekly progress reports on product onboarding Sales administration functions: Sales team assistance with regards to the following functions when requested via the dispatching portal Creation of company prospect record Running feasibilities for connectivity MSA Creation and onboarding email for new customers Proposal assistance for basic solutions deemed basic Supplier ticket creation and follow ups Opportunity Conversion and Management Ensuring checklist is met by account manager handover Formatting the product code line items as per process defined in the naming convention document Creation/attachment of config files as per naming convention document Creation of supplier tickets and follow up Sending of required product documentation to the client All client communication necessary to achieve sales order conversion Escalations where required for assistance Prepping the opportunity as per the timelines provided Ensure opportunity is processed as per stipulated guidelines Accurate and timeous processing of client cancellations and service re-alignments Dispatching of tickets from the sales board to the correct resources when needed Back up support to other administrators when on leave Requirements: Matric Tertiary qualification will be an added advantage 2-5 years experience in ICT related position / industry (essential) Experience with feasibility tools would be to their advantage Competencies: Excellent communication (verbal and written) skills Ability to work in a high-pressured and fast paced environment Ability to meet deadlines and work overtime when required Team player Ability to build strong ethical relationships with all stakeholders Professional phone manner Strong sense of accountability Process orientated Task and time management skills High attention to detail Computer Literacy: MS Office
