Business Solutions Analyst
Our client, a specialist financial service provider with a legacy of putting people before short-term profit, has over 30 years of experience delivering market-leading financial solutions that enhance value to their clients while remaining straightforward, transparent, and easy to understand.
Are you a Business Solutions Analyst looking for a new opportunity? The ideal candidate will:
Duties & Responsibilities
Responsibilities:
Requirement Gathering and Analysis:
- Collaborate with business users and stakeholders.
- Conduct workshops and collaborative sessions.
- Analyze and evaluate business processes, workflows, and systems to identify areas for improvement, optimization, and automation.
- Conduct feasibility studies and cost-benefit analyses to recommend the most suitable solutions.
Solution Design and Development:
- Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams.
- Work closely with IT teams to translate business requirements into technical specifications.
- Collaborate with development teams to design, develop, and implement solutions that meet business needs.
- Conduct thorough testing and quality assurance to ensure the functionality and reliability of implemented solutions.
Stakeholder Management and Communication:
- Collaborate with stakeholders at various levels to ensure clear communication, manage expectations, and obtain buy-in for proposed solutions.
- Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns.
- Act as a liaison between business users and technical teams.
Project Management and Implementation:
- Assist in project planning, including defining scope, timelines, and resource requirements.
- Coordinate with cross-functional teams to ensure smooth implementation and delivery of solutions.
- Monitor project progress, identify risks, and propose mitigation strategies to ensure successful project outcomes.
- Provide ongoing support and guidance during solution implementation and post-implementation phases.
Change Management and Training:
- Support change management initiatives by assessing the impact of proposed solutions on business processes, organizational structure, and end-users.
- Develop and deliver training materials.
- Conduct training sessions.
- Provide ongoing support to facilitate smooth transitions and user adoption.
Continuous Improvement and Innovation:
- Stay updated with industry trends, emerging technologies, and best practices related to business analysis and solution design.
- Identify opportunities for process optimization, innovation, and digital transformation to drive efficiency and effectiveness within the business landscape.
Desired Experience & Qualification
Requirements:
- Degree in Industrial Engineering (preferred), Science, Information Systems, or a related field.
- 5+ years of proven experience as a Business Solutions Analyst or in a similar role.
- Strong analytical and problem-solving skills.
- Proficiency in business analysis methodologies, tools, and techniques.
- Experience in requirements gathering, process modeling, and solution design.
- Knowledge of software development and project management principles.
- Familiarity with various business analysis and project management tools.
Package & Remuneration
R600 - R800
Pension Fund
Medical Aid
Performance Bonus (This is not a 13th Cheque) and not guaranteed.
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