Operations Manager

Ziyana Group • Other • Other (South Africa) • $200 - $300 / year • 1w ago

TBC, South Africa | Posted on 09/09/2024

Our client in the Restaurant and Food Service Industry is looking for an Operations Manager to join their performance-driven team. If you meet the below requirements, do not hesitate to send your CV for consideration.

Duties and Responsibilities:

Deliver Market Plan and Budget designed to meet company's Annual Operating Plan targets. Specifically recommend sales and growth targets by Area and Unit. Manage approved Plan and Budget.
Develop and implement action plans to ensure continued progress in all elements of People Development, CMS, ROCC, Restaurant Excellence, and Sales & Profit Growth, as well as Innovation and Continuous Improvement.
Evaluate performance of designated Field Management and Restaurant Management against established Balanced Scorecard targets (people, customer, sales, profit). Oversee implementation of corrective action activities.
Implement company programs and communicate company strategies and objectives clearly and effectively to field personnel in line with programs developed by Finance, Human Resources, Marketing, Development, etc., Departments.
Ensure that company assets, facilities, and equipment are managed efficiently, maintained properly, and operated cost-effectively.
Lead, motivate, and oversee designated Training & Development Plans in conjunction with the Human Resources Department in order to achieve objectives, maintain appropriate staffing levels, and provide candidates for succession, progression, and growth.
Promote Dynasty Growth Model, Goals and Values and act as a role model for the advancement of HWWT 2, Customer Man, and "One System".

Requirements

Bachelor's Degree with a major in business, marketing, or finance discipline.

Sound understanding and knowledge of service department functions and ability to maximize same for designated territory.

Ability to formulate and analyze financial data essential.

Previous experience with multi-national preferred.

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