Operations Manager (Residential Institution)
Location: South London
Salary: From £50,000
About the Role We are seeking an experienced and driven Operations Manager to oversee the management and operations of a residential institution (RI) in South London. This is a key leadership role that demands a strong understanding of regulatory compliance, safeguarding, and operational efficiency. The successful candidate will lead a team dedicated to delivering excellent care services while ensuring the institution operates within all relevant legal frameworks and standards.
Key Responsibilities: -
Regulatory Compliance:
- Ensure compliance with laws, regulations, and standards, including Ofsted requirements.
- Successfully pass the Ofsted "fit" test and maintain the institution's operational license.
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Leadership and Team Management:
- Provide effective leadership to staff, fostering a culture of accountability and excellence.
- Oversee recruitment, training, and development of team members.
- Manage performance, setting clear objectives and conducting regular reviews.
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Safeguarding and Welfare:
- Implement and maintain robust safeguarding processes.
- Promote a safe and supportive environment for residents and staff.
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Operational Oversight:
- Oversee daily operations to ensure the delivery of high-quality care services.
- Develop and implement operational policies and procedures in line with best practices.
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Financial Management:
- Manage budgets, ensuring financial sustainability and resource efficiency.
- Monitor expenditures and identify opportunities for cost-saving initiatives.
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Stakeholder Engagement:
- Build positive relationships with residents, families, staff, and external stakeholders.
- Act as the primary point of contact for regulatory bodies and inspections.
Requirements: - Strong knowledge of law, regulations, and standards within the health and social care sector, with the ability to apply them effectively.
- Proven experience in leadership and management, including financial management and team development.
- In-depth understanding of safeguarding processes and their practical application.
- Relevant qualifications in Health and Social Care (strongly preferred).
- A valid driving license is required.
Personal Attributes: - Exceptional organizational and decision-making skills.
- Resilient and adaptable in managing challenges and change.
- Compassionate and committed to delivering outstanding care.
Why Join Us? - Competitive salary starting from £50,000.
- Opportunity to shape the future of a dynamic care institution.
- Work with a dedicated and professional team in a supportive environment.
About the Client
Our client has been a trusted provider of supported living services for young people aged 16 years and over since 2006. Partnering with over 37 local authorities, county councils, and government agencies, they are dedicated to achieving positive outcomes for young people. Their mission is to ensure the individuals in their care lead safe, happy, and successful lives, making them a provider of choice for many local authorities.
This commitment to excellence has earned them a strong reputation within the sector, delivering services that make a real difference in young people's lives. If you share their vision and values, this role offers a fantastic opportunity to contribute to meaningful and impactful work.
Apply now or contact Mary directly
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