A specialist warehouse and distribution company has an exciting opportunity for an experienced, customer service-oriented Dispatch Manager in Gauteng
To supply stores with timeous deliveries (OTIF) on a daily basis
- Minimum Grade 12 or Equivalent NQF4 qualification
- Computer literate (MS Office).
- Bcom Logistics/Supply Chain Degree advantageous
- 1 year or more Dispatching experience in a DC environment
- Must be familiar with Warehouse Management Systems (WMS) and dispatch processes
OUTBOUND
- Ensure that staff complement is as per Client recommendation and schedule
- Ensure that the daily schedule is agreed upon with Client Planning department
- Plan daily deliveries and forecast on the number of plans to be delivered on the day
- Ensure OTIF is met on a daily basis
- Mitigate risks in the department
- Ensure “bag†control is adhered to
- Ensure daily, weekly, and monthly reports are compiled
- Ensure there is ongoing communication with Client Planning and Transport department
- Ensure Management of TES is in accordance with Outbound SOP
FINANCE
- Manage XMQIR to below R700000 per day
- Check Daily report on Scanned Left – Behind products and deal with them timeously; and include in a new plan
- Manage damages in the department
- Ensure that the strapping and wrapping process is adhered to at all times to minimize financial risk
- Ensure that SHEQ appointments are done as per regulations
- Ensure that Invoicing is accurate and the daily schedule is followed 100%
PROCESS
- Plan and Manage carry over plans for the day
- Manage “Bags†to transport timeously and complete the control sheet
- Liaise with Ops on the floor status at the start of the shift, during the day and end of the shift
- Ensure that the consolidation and wrapping process is adhered to
- Ensure the loading process is adhered to as per SOP
- Ensure Strapping/and Outbound training are completed and signed off
- Deal with residue when the loading plan is completed
- Liaise with transport Shunter staff on trailer availability per door
- Manage productivity to maintain 4 deliveries, per Despatcher per shift
- Manage staging lanes in order to minimize the risk of product and financial implications
PEOPLE MANAGEMENT
- Responsible for Staff Training and Development
- Responsible for Succession Planning of the department
- Managing leave
- Maintaining headcounts (as per the agreed to schedule with the Client)
- Manage PPE compliance
- Responsible for adherence to SHEQ in the department
- Conduct performance reviews, and create and monitor development and improvement plans and compensation reviews in coordination with Distribution Centre Management
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