Sales Agent
Our client is dedicated to supporting, growing, and empowering clients with affordable, simple, and suitable solutions, primarily through telephonic intermediary channels. They have approximately 100 tied sales agents, all dedicated to meeting the financial needs of their clients and prospective clients.
What will you do?
- Sell life insurance telephonically
- Achieve sales targets
- Adhere to Quality and Compliance processes to minimize business risk
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Sales objection handling
- Build and maintain good client relationships
- Keep abreast of developments and trends in the Industry – self-learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements
Qualification & experience
- Grade 12 qualification
- At least 2 years’ experience within a Sales Outbound Call Centre selling insurance (with targets attached to the sales)
Knowledge and skills
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime in order to achieve targets
- Being fully computer literate
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