We are looking for an experienced and detail-oriented delivery manager to join our dynamic Group Technology team. The individual will play a crucial role in planning, coordinating and managing the delivery and releases of our software solutions. The role involves direct communication and collaboration with all our tech and business teams during the Software Development Life Cycle to ensure all nominated items are delivered on time, meet the required quality expectations and ensure the production environment remains stable and operational throughout, promoting high levels of user adoption. Our goal as a Technology & Digital Transformation team is to execute regular, iterative, and valuable technology improvements and the delivery manager forms a pivotal part in achieving this objective. On a practical level, this role involves: Planning releases based on capacity and extent of work. Ensuring releases can be delivered within desired timelines. Including improving the release planning process where deficiencies are identified. Coordinating & managing release activities, blockers and mile stones between various tech team as well as business team stakeholders, once development has started. Validating release readiness based on outcome of manual and automated test suites, including oversight of the risk assessment done to ensure no significant bugs or unstableness is introduced into the production environment. Identify the risks that can delay releases and manage them: ensuring that the scheduled objectives are still met with high quality. Lead the go-live activities to deploy the software successfully: schedule and coordinate user notification and training of releases. Analysing system health based on reported problems and recommending and implementing improvements to overall system stability and user experience. SKILL SET AND DESIRED COMPETENCIES Critical thinking Strong analytical skills with the ability to interpret data and make informed decisions Excellent communicator with strong interpersonal skills Exceptional attention to detail with the ability to identify inconsistencies and flaws Ability to work under pressure and in fast-paced environments Strong working knowledge of the Software Development Lifecycle Experience working in Agile/Scrum development process Good understanding of application infrastructure, system architecture, and operating systems QUALIFICATIONS AND EXPERIENCE B.Eng., B.Sc. in Engineering or similar, Computer Sciences, Information Systems, Business management or any other related degree Excellent academic record Minimum 2 years work experience in delivery management (or similar)
