Job description:
Develop and improve the quality of our users experience with our digital platforms, through user research. Design software and platforms that meet our user’s needs. Be responsible for combining interfaces and workflows to enhance user experience. Ultimately responsible to making our digital offering more user-friendly and intuitive in order to attract and retain customers.
Â
Responsibilities:
- Building the UX Design capability from the ground up.
- Conducting user research and testing.
- Developing wireframes and task flows based on user needs.
- Collaborating with Designers and Developers to create intuitive, user-friendly software.
- Understand product specifications and user psychology.
- Conduct concept and usability testing and gather feedback.
- Create personas through user research and data.
- Define the right interaction model and evaluate its success.
- Develop wireframes and prototypes around customer needs.
- Find creative ways to solve UX problems (e.g. usability, findability).
- Work with UI designers to implement attractive designs.
- Communicate design ideas and prototypes to developers.
- Keep abreast of competitor products and industry trends.
Minimum requirements:
- BCom Informatics/B. Engineering/ B.Sc.
- Proven experience as a UX Designer, UI Designer or similar role
- A strong portfolio of successful UX and other technical projects is essential
- Background in project management and research
- Familiarity with interaction design and information architecture
- Proficient in design software (e.g. UX Pin, Balsamiq)
- Knowledge of HTML/CSS; JavaScript is a plus
- Problem-solving aptitude
- Analytical mind with a business acumen
- Excellent communication skills
