To manage interpretation, analysis, and investigations for application requirements and to turn those into business solutions using appropriate technology resources and proven methodologies. Provide input into the development of procurement-Materials Management and Batch Management standard operating procedures as it relates to procurement systems.
KPA 1: Manage system solution design and configuration in line with business processes.
- Translate business requirements into viable technical solutions based on requirements obtained from the business, define and maintain technical requirements specification for approval.
- Implementation of complex procurement solutions
- Present technical specifications for approval by the line manager.
- Ensure that the system data integrity is robust such that information from the system is coherent, readily available, accurate, and secure to meet the business’s information needs.
- Make refinements to the prototype and obtain approval by the line manager.
- Identify, analyze, and present potential system enhancements to facilitate continuous improvement (technical performance and usability).
- Collaborate with ABAP Developer to ensure that the solution meets both functional and technical requirements.
- Configure the existing system to accommodate changes contained in the new design.
- Test configuration against the design and make refinements to ensure that the solution performs as intended.
- Facilitate and support the testing process of configuration changes.
- Contribute to Project Management requirements as a project resource.
KPA 2: Manage System Changes According To The IT Change Methodology
- Adhere to the IT change management methodology for SANBS by undertaking the following:
- Develop suitable technical specifications for changes to configuration, programs, and systems.
- Ensure that adequate “back out “plans are developed and in place before any new functionality is implemented.
- Contribute to the development of test plans for the proposed solution.
- Implement systems changes in the live environment.
- Liaise with vendor and Business Analyst to move on live dates.
- Make required system changes.
- Monitor implemented changes.
- Implement and test service pack or version upgrades for respective module(s).
- Contribute to the integration test of the module when service packs or version upgrades are undertaken or when new functionality is being implemented.
KPA 3: Ensures Knowledge And Skills Transfer To IT Stakeholders
- On-going knowledge transfer to IT stakeholders (Business Analyst, Support Analyst, Helpdesk Administrator, ABAP Developer).
- Liaise with industry colleagues to improve and share skills via User Groups, Work Forums, and seminars.
- Act as the subject matter expert for designated systems and remain current on systems analysis trends.
KPA 4: Provides User Support To Business
- Provides 3rd line support for incident management including incident closure.
- Identifies tracks and resolves system problems.
- Escalates system problems / opportunities to support partner and Application problems.
KPA 5: Maintenance Of Security And Access Control
- Provide assistance in ensuring that users have the appropriate level of system authorizations to execute their job functions without disruption.
- Provide assistance and guidance to the SAP GRC and authorizations Administrator with the design and configuration of new user profiles and roles.
Minimum Requirements:
- Relevant Diploma/Degree in IT or related Business Management field.
- NQF rated Systems Analysis Certification. Would be an advantage.
- Project management foundation certification, would be an added advantage.
- Module integration with SAP version upgrade or service or enhancement pack implementation experience.
- If SAP certified, 2 years’ experience as a SAP systems analyst in SAP MM, SRM, Sourcing, and SLC.
- Interaction with senior stakeholders (Internal and External).
#J-18808-Ljbffr
