Introduction
The Product Specialist will be responsible for supporting the Product team with the development and management of products at the company. The role operates in a fast-paced environment, within which product updates must be communicated, delivered, and managed in a timely manner. The role requires full end-to-end accountability of the updates, across both the company and partner ecosystems (e.g., FNO Portals).
Duties & Responsibilities
Duties:
- Support the Product Manager and Senior Product Manager on both product management and development activities.
- Communicate with both internal and external stakeholders – must be proficient with interpersonal skills.
- Document and correlate competitor analysis - maintain a database of market-related pricing.
- Work with cross-functional and technical teams to launch new and enhance existing products.
- Liase with regulatory and commercial legal to ensure the correct compliance is followed.
- Support with go-to-market plans.
- Manage and coordinate the activities of various fixed network operators to ensure synergy with the company, alignment on plans (products, pricing, contracts).
- Own support-related issues relating to Product.
Supervisory / Leadership / Managerial Complexity:
- Manage and coordinate the activities of this function across internal and external stakeholders.
- Communicate actively to effectively resolve any potential conflicts that may arise.
- Have the self-insight and flexibility to adapt to different situations.
Desired Experience & Qualification
Education:
- Minimum of 3-year degree/diploma in product design or Engineering.
Experience:
- 3+ years overall business experience, of which 1+ years in a product management/development/marketing or project management (or similar) role.
- Experience in collaborating with others.
- Very good understanding of fixed broadband and mobile consumer services.
- Experience working in a medium to large organization.
Should you not receive a response within 10 working days, please consider your application as unsuccessful.
For any enquiries, please call 012 346 1950.
Package & Remuneration
R50 000 pm
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