Job details
Here’s how the job details align with your profile.
Pay
R5000 - R8000 a month
Job type
Full-time
Location
Fourways, Gauteng
Full job description
DUTIES AND RESPONSIBILITIES:
- Listening to quality control on outbound calls made.
- Coaching and motivating staff based on feedback listened to.
- Generating and analyzing various call centre reports based on call outcomes and service delivery to clients.
- Emailing clients with information regarding client queries.
- Updating staff earnings.
- Updating attendance registers.
- Assisting with recruitment and staff training.
MINIMUM QUALIFICATIONS AND EXPERIENCES:
- Matric
- Having a good knowledge and experience using MS Excel
- Reliable transport
- Prior Insurance or customer service experience will be advantageous
Application Question(s):
- Please specify your last earnings?
- Please detail why you believe you will be suitable for this position?
- What area/suburb do you currently reside?
#J-18808-Ljbffr
