GENERAL DESCRIPTION:
Reporting to the Sales Director, the incumbent will be responsible for the promotion, sales and support of the companys products and services to key end-users and distributors in East African market.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: - Proven Technical Sales experience in Africa.
- Good command of presentation skills.
- Excellent computer skills
- Competency in Microsoft Excel, MS word, and PowerPoint.
- Experience in working on SAGE ERP system.
- Strong interpersonal, written, and oral communications skills.
- Ability to develop relationship with other stakeholders.
- Ability to eloquently communicate value proposition to customers.
- Ability to interact at all levels of the customer organisation.
- Ability to work independently, as well as part of a team.
- Good command of English language.
- Proficiency in Swahili language will be an added advantage.
- Sound theoretical and practical knowledge and experience with technical principles, specifically in the electro-mechanical field.
RESPONSIBILITIES OF JOB: The core responsibilities will include, but are not limited to the following:
- Develop and promote sustained sales growth to achieve company sales objectives in East Africa.
- Achieve sales and profitability in line with individual sales targets and company objectives.
- Visit and meet customer regularly to understand their requirements and providing necessary solutions.
- Build relationship with key personnel (decision makers) within a customers organisation.
- Prepare presentations and proposals to communicate value proposition, including proper review of customer specifications and commercial requirements.
- Conduct market development plans and implement weekly activities aimed at growing the market share.
- Coordinate and resolve customer service issues in a manner that retains the customer and provides opportunity to additional revenue in the future.
- Assist the finance department in collecting unpaid debts.
- Co-ordinate and communicate with other departments within.
- Ensure completion of customer satisfaction reports
- Ensure that the ERP system is utilized to maximum possible extent.
- Maintain accurate customer database to ensure effective account management.
- Continuously acquire new skills to stay up to date to the latest best practices.
- Advise customers of product developments and special promotions
- Represent the company at exhibitions, events and demonstrations when required.
FORMAL TRAINING / EXPERIENCE REQUIRED:
- National Diploma or bachelors degree in technical programme and/or marketing/Sales from a recognized institution.
- Postgraduate qualification will be a big advantage.
- A minimum of 2 years relevant sales experience in the petrochemical and mining industry.
- Proven experience in complex sales requiring fair understanding commercial and legal terms.
- Proven experience in compiling complex commercial and technical proposals.
- Ability to manage complex sales with long purchase cycle, involving multiple stakeholders.
- Proven experience in B2B sales, at all levels of the customer organization.
- Ability to understand and grasp company Opti-MIM software functionalities and features.
- Ability to grasp new technological concepts, products, and systems in the ecosystem.
- A good appreciation of good governance principles, corporate practices, rules and procedures.
WORKING CONDITIONS:
- Required to travel to any customer in the African continent, with focus on East Africa.
- Be required to work during normal operating hours, 08:00 to 16:30 Monday to Friday.
- Some flexibility is allowed to fit in with the requirements of the employees Manager.
- Be required to work reasonable extra hours from time to time as circumstances dictate.
- Be prepared to travel during non-working hours sometimes to respond to customer requirements.
- Intensive travelling outside of South Africa.
