Our client is seeking an experienced Operations Coordinator with lodge management and field guiding experience to join their luxury 5-star game lodge. The role involves overseeing day-to-day lodge operations, managing staff, and ensuring exceptional guest experiences. You will lead game drives and nature walks, provide guest activities, and ensure smooth operational coordination across all departments.
Responsibilities: - Oversee daily lodge operations, ensuring efficiency across all departments
- Manage and train staff, ensuring high standards of service
- Lead game drives and nature walks, providing informative commentary
- Coordinate guest activities and ensure guest satisfaction
- Monitor inventory, reports, and maintain lodge systems
- Ensure compliance with health, safety, and environmental regulations
Requirements: - Proven lodge management experience, ideally in a 5-star environment
- FGASA qualification and field guiding experience
- Strong leadership, communication, and organizational skills
- Passion for wildlife, conservation, and luxury guest service
- Valid driver’s license with 4x4 driving experience
- Ability to work in a fast-paced, remote environment
