Introduction
Our client requires the services of a Delivery Assurance Manager (Senior) - Midrand/Menlyn/Rosslyn/Home Office rotation.
- Amazing brand with cutting-edge technology
- Excellent teams in Global team collaboration
- High work-life balance with Flexible hours
- Agile working environment
EXPERIENCE: 4-6 Years related working experience.
COMMENCEMENT: As soon as possible.
Duties & Responsibilities
ROLE:
- Provides active and regular mentorship to other Agile Masters
- Supports multiple Feature Teams in complex Products / Sub-products up to Domain level
- Provides key insights into the evolution of Agile KPIs in complex Agile Teams to improve efficiencies at an organisational level
- Contributes significant value in relevant CoPs through active leadership
- Guides the team on the use and application of Agile/Scrum methodologies and practices
- Aligns within bigger teams to ensure good collaboration and value adding outcomes
- Collaborates with Product Owners and colleagues across multiple sites/locations
- Gives structure to workshops and meetings to lead and facilitate the team’s Agile way of working, including facilitating discussion, decision making, and conflict resolution
- Assesses the agile maturity of the team and organisation and coaches the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team/projects
- Assists with internal and external communication and improving transparency, demonstrating the status/performance of the team as a key element
- Supports the Product Owner with grooming processes, product backlog management, and sprint refinement
- Assists with project- and team coordination tasks when required
- Regularly updates and improves product confluence pages & documentation within the Product
Desired Experience & Qualification
QUALIFICATIONS/EXPERIENCE:
- IT Degree and/or Agile Master Certified with 6+ years of Project Management experience or equivalent qualifications
- At least 10 years’ experience in the IT/Software DevOps industry is essential
- One or more of the following certifications: Certified SAFe Release Train engineer (scaledagile.com)
ESSENTIAL SKILLS:
- Ability to manage a technical team using agile methodologies
- Leadership skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Knowledge of numerous well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (e.g., numerous Burndown techniques, Retrospective formats, handling bugs, etc.)
- KPI monitoring and ITSM reporting/feedback
- Ability to manage a technical/operational team using agile methodologies
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS TECHNICAL SKILLS:
- Excellent knowledge and experience in applying Agile scaled models (e.g., SAFe, Nexus, LeSS)
- Knowledge of GROUP Agile Working Model and ITPM (Advantageous)
- Excellent proficiency in the Agile Tool Chain (JIRA, Confluence, X-Ray, BitBucket)
- Understanding the IT Travel Management system and ZA Hub team setup
- HR Services, Recruitment & Selection
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