Are you ready to embark on an exciting career with a leading eCommerce company in the heart of Johannesburg, South Africa ? We’re searching for a talented Czech speaking Chat Consultant to join a leading international eCommerce company and provide exceptional support to their customers. If you’re passionate about eCommerce, customer service, and communication, this job is tailor-made for you!
Your key job responsibilities as the Czech speaking Chat Consultant in Johannesburg, South Africa will include:
- Provide real-time chat support to customers, assisting with inquiries, orders, and product information
- Resolve customer issues and concerns efficiently and professionally
- Become an expert in their product offerings to provide accurate information and recommendations
- Assist customers with online purchases, payment inquiries, and order tracking
- Handle multiple chat conversations simultaneously while maintaining quality support
- Ensure that all interactions reflect their commitment to exceptional customer service
Requirements for this Czech speaking Chat Consultant job in Johannesburg, South Africa :
- Proficiency in spoken and written Czech is essential
- Previous customer service or chat support experience is a plus
- Excellent written communication skills in both Czech and English
- Strong critical thinking and problem-solving abilities
- Comfortable using chat platforms, eCommerce systems, and communication tools
- Collaborative attitude and a desire to contribute to the team’s success
- Willingness to work in shifts, including evenings, weekends, and holidays
If you meet the above requirements for this Czech speaking Chat Consultant job in Johannesburg, South Africa , we would like to hear from you! Please send your CV through to today!
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