Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Senior Administrator to contribute to the delivery of the Technical and Tax Team's objectives.
As Senior Administrator will be responsible for:
- Escalations from the Business with regards to nonstandard FATCA and CRS queries
- Analysis of data on a periodic basis to ensure that data reported to the regulators is correct
- FATCA CRS annual data submission to IOMTD is on time
- Ensuring all own and team work is completed within the team's SLAs and high quality standards
- Supporting the wider team to meet timely and accurate regulatory reporting requirements
- Training and checking other colleagues' work
- Continual review and improvement of current processes and procedures
- Actively contributing to process updates and automation opportunities, working with other members of the team, as well as the other teams within Client Services
- Investigating and resolving complex Chargeable Events cases and queries in a professional and timely manner
- Proactive and reactive contact with customers and advisers
- Proactive, solutions-based approach to understanding issues which arise, and then able to implement actions according to administrative policies and Procedures
The ideal candidate for the role of Senior Administrator will have:
- Previous FATCA / CRS knowledge is essential
- Previous Life office experience is desirable but not essential
- Good communication and interpersonal skills
- Ability to work well individually and as part of a team
- Ability to work to tight deadlines
- Innovative, take bold steps forward, stand up for what's right
- Question convention and stay curious, using expertise to deliver on promises
- Act with focus and care, collaborating, learning from experience, and adaptable
