Sales and client relationship manager
BDO South Africa
2023-05-11 Port Elizabeth
Job Ref #: INC VF PE 04 May 23 OM 001
Industry: Sales
Job Type: Permanent
Positions Available: 1
At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationship, with colleagues, clients and other stakeholders and we work hard every day to make this a reality. Our commitment is to create unlimited growth by giving our people continuous opportunities and our client's unparalleled support. BDO’s global
Job Description
At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationship, with colleagues, clients and other stakeholders and we work hard every day to make this a reality. Our commitment is to create unlimited growth by giving our people continuous opportunities and our client's unparalleled support.
BDO’s global organisation extends across 167 countries and territories, with 91,054 people working out of 1,658 offices – and we’re all working towards one goal: to provide our clients with exceptional service. Our firms across the organisation cooperate closely and comply with consistent operating principles and quality standards
Job Summary
Source leads to potential client base and Market BDOVS services for B-BBEE to potential and existing client base. (Working with a telesales operator where applicable) Manage and take responsibility for achieving Sales Targets for region Support the MD/regional manager with input into the development of national marketing strategy and execution of tasks related to national marketing strategy.
Attributes
Able to operate within a legislated environment Able to work in a team environment to ensure optimal delivery of services Manage client relationship Prepare Sales Reports for region as required by Regional Manager, covering activities, targets, source, reasons for declines, opposition, trends, etc Source leads from BDO partners and departments Responsible for achieving monthly sales targets
Job Requirements
Job Duties and Responsibilities
Job Specifications
BCom or equivalent and/or with 3 years commercial and sales experience to the target market (companies with a turnover between R100m – R1Billion+) Relevant technical BBBEE and industry knowledge Determine requirements & qualify client for verification service 5+ years of external sales experience with proven track record Superior writing and communication skills Previous project or people management experience an asset Servicing Joburg, plus surrounding areas as required (or Port Elizabeth and surrounds,
or Cape Town and surrounds) Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new
business for the organization’s products/services Makes telephone calls and in-person visits and presentations to existing and
prospective customers Researches sources for developing prospective customers and for information to
determine their potential. Develops clear and effective written proposals/quotations for current and prospective
customers. Expedites the resolution of customer problems and complaints. Coordinates sales effort with marketing, sales management, accounting, logistics and
technical service groups. Analyzes the territory/market’s potential and determines the value of existing and
prospective customer’s value to the organization. Identifies advantages and compares organization’s products/services. Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment. Supplies management with oral and written reports on customer needs, problems,
interests, competitive activities, and potential for new products and services. Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas. Assisting at a high level with marketing support for the region Participates in trade shows and conventions.
Provides accurate and relevant reports to management in order to track progress and trends.
