Pensions Administrator - £30,000 basic salary + monthly performance bonus
Specialist training | Clear career progression | Private healthcare | 8% employer pension contribution
Are you an organised administrator or client-services professional looking to develop a career in financial services?
Join an established, growing business where you’ll receive comprehensive pensions training, manage your own caseload and build specialist knowledge in pension transfers and client administration.
You’ll work within a supportive operations team, helping clients through the transfer process and keeping cases moving from initial instruction to completion. With professional qualifications, ongoing development and clear progression opportunities, this role offers more than just your next administration job.
Package and benefits for the Pensions Administrator:
£30,000 basic salary.
Monthly performance bonus of approximately £100–£150.
Private healthcare.
Profit share scheme.
8% employer pension contribution.
Death in service cover.
Support towards professional qualifications and specialist training.
Structured career development, with opportunities to progress into senior administration, leadership or wider operations.About the business You’ll join an expanding financial-services organisation that invests in its people, technology and processes. The team takes pride in delivering accurate work and excellent client service, with a collaborative approach and a commitment to continuous improvement.
What you’ll be doing for the Pension Administrator:
Managing pension transfer cases from instruction through to completion.
Coordinating client onboarding, preparing paperwork and obtaining electronic signatures.
Checking documentation for accuracy and completeness.
Liaising with pension providers, clients, advisers and colleagues to resolve queries and progress cases.
Providing clear, timely updates throughout the transfer process.
Maintaining accurate client records and a clear audit trail.
Prioritising your caseload to meet deadlines and agreed service standards.
Supporting advisers and the wider client-services team with administrative requirements.
Following internal procedures, regulatory requirements and quality standards.What we’re looking for for the Pensions Administrator:
Previous administration, client-services or case-management experience in a professional office environment.
Experience handling documentation and following structured processes.
Excellent attention to detail and strong organisational skills.
Confidence using business systems and managing competing priorities.
Clear communication skills and a professional, customer-focused approach.
A genuine interest in developing your knowledge of pensions and financial services.
If you’re looking for a role where you can take ownership, develop specialist skills and build a long-term career, we’d love to hear from you. Apply with your latest CV for consideration.
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