Administrative Assistant
Location: Guildford
Pay: £13 - 14 per hour
Contract: Temporary, possibility of Temp-to-Perm for the right candidate
Hours: Monday to Friday, 9:00am - 5:00pm (30-minute lunch break)
Start Date: ASAP
About the Role
Our client is seeking a compassionate and professional Administrative Assistant to join their team. This varied position will involve supporting customers during sensitive life events, handling administrative duties, and ensuring records are maintained accurately.
This role would suit someone with strong customer service and administration experience who is confident speaking with customers both over the phone and face-to-face.
Key Responsibilities
Answering incoming calls and responding to enquiries
Providing administrative support to the wider team
Accurate data entry and record management
Speaking with bereaved and grieving customers in a professional and empathetic manner
Meeting customers and helping determine the services they require
Processing documentation and maintaining databases
Supporting with general office administration
Learning and using the company's internal database system (full training provided)
Requirements
Previous administration, customer service or office support experience
Strong communication skills and a compassionate approach
Excellent attention to detail and data entry accuracy
Confident using Microsoft Office and computer systems
Ability to handle sensitive conversations professionally
Must be a driver with access to a vehicle due to the location
On-site parking availableOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
