Service Desk Administrator
A Service Desk Administrator is required to provide administrative support with key duties and accountability's to include (not limited to):
To support the service team by carrying out general office administrative tasks such as raising purchase orders, responding to emails, raising quotations, data cleansing and system updating
To log information received on to the help desk database
Dispatch mobile engineers/ book external specialist contractors for reactive breakdowns and PPM's
To manage and plan/schedule and dispatch reactive work orders & PPM to the appropriate engineer(s)
Handling incoming calls, liaison with existing and/or new clients responding to the enquiries accordingly.
Raising & Closing of all tasks via the in-house CAFM as required
Liaising with sub-contractors & suppliers Candidate Requirements
A knowledge of the engineering maintenance services and facilities management sectors is desirable.
The successful candidate will be employed in a similar position or will have held similar positions.
Able to operate a help desk system
Excellent IT system skills i.e. Microsoft Office
CAFM experience Additional Information
Monday to Thursday (Apply online only) Friday (Apply online only)
25 days holiday Plus Statutory Days plus Birthday
Pension Scheme
Parking To apply please email (url removed)
