Gateway Coordinator - Freight Forwarding - Hounslow - Competitive
About the Company
Our client is a leading international logistics and freight forwarding business operating across a global network. They provide a comprehensive range of international freight services, information management and added-value logistics solutions to customers worldwide.
With an established international presence and a significant global workforce, our client combines its worldwide network and industry expertise to deliver integrated supply chain solutions.
Due to ongoing business requirements, they are looking to recruit a Gateway Coordinator to join their busy Gateway team.
As a Gateway Coordinator, you will oversee the efficient movement of freight through the gateway, ensuring shipments are processed accurately, safely, securely and within required deadlines.
Gateway Coordinator - The Details
Competitive salary DOE
Full-time position
Shift pattern as per contract
Bonus
Reporting to the Gateway Manager
Opportunity to work within an established international freight forwarding organisation
Varied operational role covering gateway coordination, customs, transport and freight forwarding activities
Training and development opportunities
Opportunity to develop knowledge across international freight forwarding and gateway operations
Collaborative working environment with internal and external stakeholders Gateway Coordinator - Requirements
Previous experience working within the freight forwarding or logistics industry
Good understanding of import and export procedures
Knowledge of freight forwarding operations and gateway processes
Experience within consolidations (Consols) would be advantageous
Previous experience working with airline transport operations would be advantageous
Understanding of DfT, CAA, HMRC and IATA regulations and requirements
Knowledge of freight industry security procedures and compliance requirements
Experience with customs reporting and documentation
Good understanding of ETSF procedures and T1 customs movements
Fully PC literate, with good working knowledge of Microsoft Excel and Word
Experience using freight forwarding operating systems and ICT applications
Excellent organisational skills with a systematic and methodical approach to work
Strong verbal and written communication skills
Ability to manage own workload and complete tasks within strict deadlines
Ability to work effectively in a fast-paced operational environment
Self-motivated, enthusiastic and proactive approach to work
Ability to work independently and collaboratively as part of a team
Strong attention to detail, accuracy and compliance
Professional approach with a commitment to continuous development
Strong customer service skills and ability to build credible working relationships Gateway Coordinator - Responsibilities
Coordinating daily inbound and outbound freight movements, including airline collections and deliveries.
Managing customs procedures, ETSF records, T1 discharges and required customs reporting.
Maintaining accurate shipment data, records and updates on internal operating systems.
Monitoring shipment milestones and ensuring all operational tasks, invoicing and job costing are completed on time.
Following company SOPs, KPIs and relevant customs, security and industry regulations.
Liaising with customers, suppliers, airlines, transport providers and internal departments to resolve queries and maintain strong working relationships.
Supporting cost control through rate reviews and accurate job costing.
Maintaining high standards of customer service, operational efficiency, safety and compliance.
Supporting the Gateway Manager and wider team with daily operational requirements. The role requires strong organisation, communication and attention to detail, alongside the ability to manage time-sensitive tasks and ensure the smooth, compliant movement of consignments.
About Us
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