Ancla Realty manages around 400 residential and commercial properties across Southampton. We're looking for a bright, organised Operations Coordinator to help keep our property operations running smoothly. You don't need previous property management experience: we're interested in your judgement, curiosity and ability to learn.
You'll coordinate maintenance, safety compliance and property records as part of an experienced team, using established systems and processes to investigate issues, follow up actions and keep work moving. You'll have support from the Directors and an experienced maintenance team, with a dedicated Lettings & Tenancy Manager also planned.
What you'll be doing
- Coordinating maintenance from report to completion, working with our experienced in-house maintenance team and contractors.
- Using Re-Leased and established procedures to organise safety checks, certificates and legal deadlines, escalating risks promptly.
- Maintaining accurate property records, checking information and spotting inconsistencies in Re-Leased.
- Coordinating property turnarounds between tenancies alongside colleagues responsible for lettings and maintenance.
- Reporting to the Directors on progress, costs, recurring issues and opportunities to improve processes, data and technology.
What we're looking for
- Degree educated, in any subject. A STEM or other analytically focused degree is desirable.
- Strong analytical and organisational skills. Property experience is welcome but not required.
- Sound common sense, attention to detail, curiosity and the ability to learn new procedures and systems quickly.
- Evidence that you can juggle competing priorities, follow things through and know when to ask for support or escalate a concern.
- A professional, approachable manner and clear written and verbal communication, including with tenants and contractors.
- Confidence with spreadsheets and digital tools, and an interest in improving processes or using technology to work smarter.
- A full UK driving licence, as property visits can come up at short notice across Southampton and the surrounding area.
What we offer
- £27,000, rising to £29,000 on successful completion of probation, plus pension.
- 25 days' holiday plus bank holidays.
- Free parking.
- Monday to Friday, 09:00–17:30, office based on London Road, Southampton.
- A structured introduction to the business and our systems, with training from a Director and support from our experienced maintenance team, and responsibility that grows as your confidence does.
- Scope to contribute to operational improvement, and potential progression towards an Operations Manager role as your capability and the business develop.
Pre-employment checks include right to work, two references and a credit check, carried out with your consent after an offer.
Ready to build your career in property operations?
If you enjoy solving problems, spotting patterns, improving how things work and keeping several moving parts on track, we'd love to hear from you
