General Administration:
-
Manage day-to-day administrative tasks related to property management operations
-
Maintain accurate records of tenant information, leases, and property documentation
-
Handle tenant enquiries via phone, email, and in person in a professional manner
-
Greet visitors and clients at the office, ensuring a welcoming and professional reception experience
-
Offer refreshments to guests and assist with meeting room preparation when required.
-
Update property management systems and databases with relevant information
-
Support property managers & asset managers with reporting, document preparation, and compliance tasks
-
Organise and maintain filing systems for both digital and physical records
-
Assist with marketing properties by updating listings and preparing advertising materials
Insurance Administration
-
Manage the company's commercial property insurance portfolio.
-
Arrange and maintain insurance cover including Building Insurance (Block Policy), Terrorism Insurance, Plant & Machinery & Contractors Insurance
-
Maintain accurate insurance schedules and renewal records.
-
Liaise with insurance brokers regarding policy changes and renewals.
-
Manage insurance claims from notification through to settlement.
-
Handle claims including property damage, third-party liability & injury claims.
-
Prepare and submit supporting documentation.
-
Liaise with insurers, loss adjusters, brokers and internal departments.
-
Maintain accurate claim records and provide regular progress updates.
-
Maintain insurance records using Microsoft Excel and SharePoint.
-
Ensure policy documents and claims files are accurate, complete and easily accessible.
The Ideal Candidate:
-
Strong administrative and organisational skills
-
Ability to greet clients and maintain a welcoming office environment
-
Excellent verbal and written communication
-
Attention to detail and accuracy in record keeping
-
Time management and ability to prioritise multiple tasks
-
Proficiency in Microsoft Office (Word, Excel, Outlook)
-
Ability to work independently and as part of a team
-
Professional phone etiquette and email communication
About Us:
We are a Midlands-based, privately owned investment and development company managing over 6 million sq. ft of industrial, retail and office property. We specialise in transforming underperforming assets into high-quality, income-generating properties through strategic redevelopment and hands-on management.
Benefits:
-
On-site parking
-
Gym membership
-
Company pension
