Quality Officer
Location: Hybrid - West & East Midlands
Salary: £35,000 - £40,000 + Benefits
Permanent
An exciting opportunity has arisen for a Quality Officer to join a growing organisation operating within a highly regulated healthcare and distribution environment. This role will play a key part in maintaining compliance, supporting quality systems, and ensuring operational activities align with industry standards and regulatory requirements.
Key Responsibilities
Provide Quality Assurance support to ensure activities are undertaken in compliance with GDP and internal quality procedures.
Support operational teams by providing quality guidance and compliance advice.
Manage and maintain Change Controls, Deviations, CAPAs, and associated quality records.
Coordinate supplier audits, internal audits, annual reviews, and quality-related schedules.
Collect and analyse data for investigations, KPI reporting, quality metrics, and management reports.
Support audit readiness activities and assist during client and regulatory inspections.
Assist with supplier management processes, including qualifications, audit actions, and surveys.
Support Quality Management System (QMS) activities in line with GDP, ISO 9001, and ISO 13485 standards.
Liaise with internal and external stakeholders to support compliance and quality objectives.
Support onboarding, validation activities, system testing, and process reviews.
Assist with product quality investigations, complaint management, and process improvement initiatives.
Review and manage quality documentation, ensuring records are maintained in accordance with ALCOA principles and regulatory requirements.
About You
We are seeking a proactive and organised quality professional with experience working within regulated environments.
Essential Experience
Previous experience within a Quality Assurance, Quality Officer, Quality Coordinator, or Quality Administration role.
Experience working within a GDP (Good Distribution Practice) environment.
Experience managing audits, CAPAs, deviations, change controls, investigations, and quality documentation.
Strong organisational skills with the ability to manage multiple priorities.
Excellent stakeholder management and communication skills.
Proficient in Microsoft Office applications, particularly Excel and Word.
Desirable Experience
Experience within the pharmaceutical, healthcare, life sciences, or medical device sectors.
Knowledge of ISO 9001, ISO 13485, SAP, electronic QMS platforms, or temperature monitoring systems.
Experience supporting supplier management, regulatory inspections, and audit readiness activities
