E-Commerce Operations Coordinator (4 on / 4 off)
Key Details:
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Job Type / Contract: Full-Time, Permanent
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Location: Ipswich, Suffolk
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Category: Warehouse / E-Commerce / Logistics / Supervisory
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Salary / Pay Rate: £35,000 per annum
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Shift / Hours: 4 on / 4 off, 12-hour shifts
About the Role
All Square Recruitment is excited to partner with a fast-growing ecommerce and warehousing business in Ipswich, Suffolk, to recruit an experienced E-Commerce Operations Coordinator on a permanent basis. Leading from the front, you will keep the warehouse, fulfilment and online sales operation running smoothly – from organising the team and getting orders out on time to supporting the company’s brand-new live selling channel. Furthermore, with a 4 on / 4 off shift pattern, a £35,000 salary and genuine progression in a business that is expanding quickly, this is an excellent next step for a Warehouse Team Leader or Fulfilment Supervisor ready for more responsibility.
Key Responsibilities
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Coordinate the day-to-day running of the warehouse, fulfilment and online sales operation.
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Plan and allocate workloads across the team, motivating colleagues in order to hit daily targets.
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Oversee picking, packing and dispatch, ensuring customer orders are accurate and leave on time.
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Organise courier collections and manage outbound shipments.
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Maintain accurate stock records and support inventory control, using warehouse and order management systems.
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Identify and resolve operational issues quickly, keeping service levels high.
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Train and onboard new starters, building a positive, high-performing team culture.
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Support live online sales events when required, working closely with management to improve processes as the business grows.
Candidate Requirements & Qualifications
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Previous experience in a warehouse, fulfilment, logistics or e-commerce operation is essential.
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Proven experience leading, coordinating or supervising a team – for example as a Warehouse Team Leader, Fulfilment Supervisor, Dispatch Supervisor, Operations Coordinator or Goods-In/Goods-Out Team Leader.
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Strong organisational and prioritisation skills, with the ability to stay calm and make decisions under pressure.
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Confident IT skills, including experience with warehouse, stock or order management systems.
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Excellent communication and people skills, with a hands-on, lead-by-example approach.
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A proactive, solutions-focused mindset and strong attention to detail.
Benefits & Working Environment
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£35,000 per annum.
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Permanent position offering long-term security.
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4 on / 4 off shift pattern, giving a great work-life balance with more days off.
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Genuine career progression within a rapidly growing ecommerce business.
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The chance to help shape a brand-new live selling operation from the start.
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Additional company perks for permanent staff
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Free on-site parking and accessible location
How to Apply
If you are interested in this E-Commerce Operations Coordinator position in Ipswich and meet the criteria above, please submit your updated CV today to apply, or contact the All Square Recruitment team directly for further details
