Customer Service & E-Commerce Executive
Motor Industry | Near Hatfield | £30,000 – £40,000 per annum
Job Type: Permanent, Full-Time
Location: Near Hatfield, Hertfordshire – Fully Office-Based
Working Hours: Monday to Friday, 8am – 5pm and Saturday, 8am – 1pm
Salary: £30,000 – £40,000 per annum, depending on experience
An exciting opportunity to join a growing automotive business!
Are you passionate about cars, enjoy helping customers and have a creative flair? Perhaps you're interested in e-commerce and would like the opportunity to develop your skills in online selling and product marketing?
We're recruiting for a growing business within the automotive industry that has exciting expansion plans and is looking for an enthusiastic, motivated individual to join its customer service team.
This is a great opportunity for somebody who enjoys variety, takes pride in delivering excellent customer service and would like to play a part in growing a business's online presence.
The Role
This is a varied position combining customer service, product knowledge and e-commerce activities. You'll be supporting customers with their in-coming product enquiries, whilst also playing an important role in promoting and advertising products across online selling platforms, Amazon and eBay.
Key responsibilities will include:
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Handling incoming customer enquiries, providing helpful advice and information about automotive products.
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Assisting customers with product suitability, availability and general purchasing queries.
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Creating, uploading and managing product listings across online marketplaces such as eBay.
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Taking clear, attractive product photographs to showcase products effectively
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Writing engaging, accurate and informative product descriptions.
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Ensuring product listings are up to date, visually appealing and contain accurate information.
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Supporting the development and growth of the company's online sales channels.
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Working closely with colleagues to deliver a positive customer experience.
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Assisting with general administration and other day-to-day activities within the business.
What We're Looking For
We're looking for somebody with a positive attitude, excellent communication skills and a willingness to learn.
Ideally, you'll have:
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Previous experience in customer service, sales, administration or a similar customer role
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An interest in the automotive industry, whether through previous employment, or hobbies.
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Good computer skills and confidence using online platforms.
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Strong attention to detail and the ability to produce accurate written content.
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A creative eye for product photography and presentation.
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Good organisational skills and the ability to manage varied responsibilities.
Experience in e-commerce, Amazon, eBay, digital marketing or automotive products would be advantageous.
Interested? We'd Like to Hear From You!
Whether your background is in customer service, automotive, e-commerce, sales or marketing, if you're enthusiastic, creative and keen to be part of a growing business, we'd like to hear from you.
Apply today to find out more about this exciting opportunity near Hatfield!
Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT’s Privacy Policy for details on how we manage your data
