Supported Living Housing Assistant
Location: Derby
Salary: £13.45 per hour
Hours: 35 hours per week
Contract: Permanent
Working Pattern: Seven-day rota, including weekends, with regular on-call duties.
Additional on-call payments:
Weekday: £12.33 per day
Weekend: £24.71 per day
Bank Holiday: £49.43 per day
Full UK driving licence and access to your own vehicle – essential.
Are you a caring, approachable and proactive individual who enjoys supporting older people to maintain their independence and wellbeing?
We are looking for a Supported Living Housing Assistant to join a friendly team at a well-established retirement estate in Darley Abbey, Derby.
This is a varied role combining housing management, resident welfare and practical support, helping residents feel safe, supported and independent in their own homes.
Key Responsibilities
Carrying out regular home visits, welfare checks and supporting residents with their individual needs.
Completing and reviewing support plans and risk assessments.
Providing housing-related advice, including tenancy matters, rent, benefits and budgeting.
Assisting with benefit applications, forms and signposting residents to relevant services.
Reporting and monitoring repairs, maintenance issues and complaints.
Supporting residents with smart home technology and emergency call systems.
Recognising and reporting safeguarding concerns.
Responding to emergencies, including fire, flooding and out-of-hours calls.
Helping organise social activities, residents' meetings and community events.
Liaising with families, care providers, external agencies and colleagues.
Maintaining accurate records and supporting health and safety procedures.
About You
Full UK driving licence and access to your own vehicle – essential.
Experience working with older people, professionally, voluntarily or personally.
Excellent communication and interpersonal skills.
Ability to work independently and use your initiative.
Good organisational and basic IT skills.
A caring, patient and flexible approach.
Understanding of safeguarding, dignity and promoting independence.
Willingness to work on a seven-day rota and participate in an on-call rota.
An NVQ Level 2 or 3 in Health and Social Care would be advantageous, although a willingness to undertake training is equally welcome. No formal qualifications are essential.
Salary & Benefits
£13.45 per hour
Permanent, 35-hour contract.
Additional on-call payments:
Weekday: £12.33 per day
Weekend: £24.71 per day
Bank Holiday: £49.43 per day
Pension with up to 9% employer contributions.
Life assurance (four times annual salary).
Health cash plan covering optical, dental and medical costs.
Free counselling and wellbeing support.
Birthday day off.
Free on-site parking.
Enhanced maternity, paternity and compassionate leave.
Interested?
If you enjoy helping older people live safely and independently while making a genuine difference to their everyday lives, we would love to hear from you.
Apply today
