About us
F&F Stores is an established international e-commerce business specialising in officially licensed consumer products, operating across the UK, Europe and North America.
With a revenue target of £145 million in 2026 and an ambition to reach £200 million in 2027, we are entering an important phase of growth. Our priority is to strengthen commercial performance while building F&F Stores into a recognised, trusted and valuable consumer brand with a stronger presence beyond Amazon.
- Location: Office-based, in Milton Keynes
- Contract: Full-time, Permanent
Role Overview
We are seeking a Supply Chain Director to take full accountability for strategy, performance and transformation across demand planning, purchasing, supplier coordination, customs, international logistics, inventory, warehousing and fulfilment.
This role is suited to someone who can assess the existing model and redesign processes to support future scale, reduce costs and improve efficiency without compromising service levels.
The successful candidate will also introduce SOPs, controls, KPIs, clear accountability and continuous improvement, develop existing teams and implement sustainable changes.
Key Responsibilities
- Supply chain redesign, transformation and scalability
- Reduce the fixed UK and Romanian warehousing footprint through a commercially sound network redesign.
- Assess options and recommend the best commercial and operational approach.
- Recommend the best future model with financial analysis, phased implementation, risks and measurable savings.
- Protect stock availability, customer service and business continuity throughout transition.
- Warehousing and distribution network optimisation
- Review costs, capacity, utilisation, staffing and operational dependencies.
- Evaluate Amazon GWD, AWD, FBA, independent 3PLs, cross-docking and direct-to-market models.
- Demand planning, purchasing and inventory management
- Oversee demand planning, purchasing and inventory management to support stock availability and business requirements.
- Improve inventory management to balance stock availability, inventory levels and working capital.
- International logistics, customs and fulfilment
- Assess direct-from-origin flows, particularly from China, and implications for customs, cost, inventory control and service.
- Oversee international shipping and logistics operations, ensuring efficient and compliant movement of goods across international markets.
Skills & Experience Required
Essential
- Senior end-to-end international supply chain leadership, ideally in e-commerce, retail, consumer products or high-volume distribution.
- Personally delivered supply chain redesign and improvements in a growing or transforming business.
- Optimised warehousing networks and evaluated outsourced or third-party solutions.
- Strong planning, purchasing, inventory, logistics and fulfilment knowledge.
- Working knowledge of UK, EU and US customs and international trade compliance.
- Implemented SOPs, controls, KPIs and reporting with measurable financial and service outcomes.
- Strong budget, business case and change leadership skills.
- Able to balance strategic transformation with day-to-day operational delivery
Desirable:
- A relevant degree is preferred; CIPS, CILT, ASCM, Lean Six Sigma and related professional development are advantageous.
- Demonstrate adaptability, hands-on judgement, collaboration with existing teams, accountability, resilience, openness and people development
