Care Coordinator – Clover Care Group
Chelmsford (office based) | Full time | On-call required
Clover Care Group is a CQC-registered provider of complex care for adults and children. We support people in their own homes and in supported living settings across the UK. We are growing and need a Care Coordinator to join our Chelmsford office and help us deliver consistent, well-run care packages.
The role
You will be the day-to-day link between our support workers and nurses, the people we support and their families. That means:
Building and managing rotas so every package is fully staffed, every shift, every week
Matching the right support workers to each person based on skills, training and personality
Being the first point of contact for staff, families and professionals, and dealing with issues before they become problems
Keeping care records, risk assessments and staff files accurate and up to date
Supporting recruitment, onboarding and shadow shifts for new staff
Working closely with our Clinical Director and management team on new packages and changes to existing ones
On-call
This role includes participation in our on-call rota covering evenings and weekends on a shared basis with the rest of the team. Complex care does not stop at 5pm, and when a shift falls through at short notice you will be the one finding cover. If that is not for you, this is not the right role.
Who we are looking for
Experience coordinating care, ideally in complex care, supported living or domiciliary care
Confident with rota and care management systems and generally organised
Calm under pressure. Rotas fall over, people call in sick, families get worried. You sort it out
A clear, direct communicator who is comfortable on the phone all day
Some understanding of CQC requirements and safeguarding
A driving licence is useful but not essential
What you get
A small, hands-on team where your decisions actually matter
Training and a clear route into senior coordinator or registered manager roles as we grow
Office based in Chelmsford, 5 minutes from railway station
Clover Care Group is an equal opportunities employer. This role is subject to an enhanced DBS check and satisfactory references
