Office Administrator & Marketing Coordinator
Department: Administration & Marketing
Reports To: Company Directors
Location: Bradford
Employment Type: Full-Time
Role Overview
We are looking for a highly organised, proactive and enthusiastic Office Administrator & Marketing Coordinator to support the smooth day to day running of the business.
This is a varied role combining general office administration, accounts support, staff training coordination, accreditation management, business development support and marketing activities.
The successful candidate will work closely with the company directors and wider team, helping to maintain operational efficiency, support business growth and promote the company's professional image.
Key Responsibilities
- Office Administration
- Manage general day to day office administration and provide support across the business.
- Handle incoming telephone calls, emails and general correspondence.
- Maintain accurate company records, filing systems and documentation.
- Coordinate meetings, appointments and internal communications.
- Assist directors and colleagues with administrative tasks as required.
- Ensure office procedures and systems are organised and maintained efficiently.
- Accounts & Finance Support
- Provide administrative assistance to the accounts department.
- Assist with processing purchase invoices, raising sales invoices and maintaining financial records.
- Support the monitoring of outstanding payments and supplier queries.
- Assist with purchase orders, expense records and general accounts administration.
- Liaise with the accounts team to ensure financial documentation is accurate and submitted on time.
- Staff Training & Compliance
- Maintain and regularly update the company training matrix.
- Monitor employee training requirements, qualifications and certification expiry dates.
- Organise and book training courses, refresher sessions and assessments in line with the training matrix.
- Liaise with external training providers and internal teams to coordinate attendance.
- Maintain accurate training records and ensure certificates are stored appropriately.
- Proactively identify upcoming training requirements to ensure continued compliance.
- Accreditation Management
- Monitor and maintain all company accreditations, certifications and memberships.
- Track renewal dates and ensure applications and supporting documentation are submitted on time.
- Coordinate with relevant departments to gather information required for accreditation renewals.
- Keep company policies, procedures and supporting compliance documentation up to date.
- Support accreditation audits, assessments and compliance reviews.
- Ensure the business maintains the certifications required to meet client and industry standards.
- Business Development & Tender Support
- Assist company directors in identifying and researching new B2B tender and business development opportunities.
- Monitor relevant tender portals and highlight suitable opportunities to the directors.
- Support the preparation, coordination and submission of tender documentation, PQQs and supporting information.
- Maintain an organised library of company information, accreditations, case studies and documents for tender submissions.
- Track tender deadlines and assist in ensuring submissions are completed accurately and on time.
- Work with directors to develop professional client proposals and business development materials.
- Marketing & Client Presentations
• Create professional PowerPoint presentations for client meetings, tender submissions and business development opportunities.
• Assist with producing company brochures, capability statements, case studies and other marketing materials.
• Ensure marketing materials reflect the company's branding, services and values.
• Work with directors to promote the company's achievements, projects and capabilities.
• Support the development of consistent and professional external communications.
- LinkedIn & Social Media
• Create and publish a minimum of one engaging company LinkedIn post per week.
• Develop content highlighting company projects, achievements, accreditations, training, team updates and industry news.
• Maintain a consistent and professional company presence on LinkedIn.
• Liaise with colleagues and directors to gather photographs, project information and updates for social media content.
• Assist with growing brand awareness and engagement with potential clients and industry contacts.
Skills & Experience
Essential:
• Strong organisational skills with excellent attention to detail.
• Previous experience in an administrative or office support role.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office, particularly Word, Excel, Outlook and PowerPoint.
• Ability to manage multiple responsibilities and prioritise deadlines.
• Confident working independently and supporting senior management.
• A proactive, flexible and positive approach to work.
• Professional and confident when communicating with clients, suppliers and colleagues.
Desirable:
• Experience supporting an accounts or finance department.
• Experience managing staff training records, compliance documentation or accreditations.
• Familiarity with B2B tender portals and tender submission processes.
• Experience creating business presentations and marketing materials.
• Knowledge of LinkedIn company page management and content creation.
• Experience using Canva or other design software.
Key Performance Indicators (KPIs)
Success in this role will be measured against:
• Office Administration: Efficient completion of administrative tasks and accurate record keeping.
• Accounts Support: Timely processing of paperwork and effective assistance to the accounts team.
• Training Compliance: Training matrix kept current, with refresher training booked ahead of expiry dates.
• Accreditations: 100% of required company accreditations maintained and renewed before expiry.
• Tender Support: Relevant B2B opportunities regularly identified, tracked and supported within submission deadlines.
• Marketing Materials: High-quality, professional client presentations and business development documentation produced on time.
• LinkedIn Activity: A minimum of one relevant, professional LinkedIn post published each week.
Personal Attributes
We are looking for someone who is:
• Highly organised and detail oriented.
• Self-motivated, reliable and able to take ownership of responsibilities.
• Creative and confident in producing professional marketing content.
• Comfortable working directly with company directors.
• Able to manage competing priorities in a busy office environment.
• Keen to learn, develop new skills and contribute to the growth of the business.
What We Offer
• A varied and engaging role with involvement across different areas of the business.
• The opportunity to work closely with the directors and contribute to business growth.
• Opportunities for professional development and additional training.
• A supportive and collaborative working environment.
• The opportunity to take ownership of key administrative, compliance and marketing activities.
Overall Objective
To provide reliable and proactive administrative support across the business, ensuring
office operations run efficiently, training and accreditations remain compliant, and the
directors are effectively supported with tender opportunities, client presentations and
marketing activities
