Planning Administrator / Customer Service Coordinator Temporary to Start in November 2026 until January 2027Barnsley, S71 | £28,500 equivalent | Temporary | Full-time | 100% office-based
Are you an organised, customer-focused Administrator who enjoys coordinating diaries, speaking with customers and keeping busy schedules running smoothly?We are recruiting for a Planning Administrator / Customer Service Coordinator to join a busy team in Barnsley on a temporary basis. This is an immediate requirement due to a peak in workload, starting in mid-November and continuing into the New Year.
This would suit someone with strong customer service and administration experience who is confident managing appointments, handling calls and coordinating engineer diaries.
The role
Working closely with the Planning Team, your responsibilities will include:
Managing and coordinating engineers' diaries
Contacting customers to arrange engineer installation appointments
Making outbound calls to book and confirm appointments
Handling incoming customer calls and queries
Providing customers with clear information regarding engineer visits and appointments
Updating and scheduling appointments using the SIMPRO system
Supporting the wider Planning Team with administration
Ensuring appointments and customer information are recorded accurately
Rescheduling appointments and responding to changes where required
Delivering a professional and positive customer experienceWhat we're looking for
Strong customer service and administration experience
Confident telephone manner with experience handling inbound and outbound calls
Excellent organisation and diary management skills
Comfortable working in a busy, fast-paced environment
Previous experience coordinating engineers, field-based teams or service appointments would be highly advantageous, although not essential
Experience working with SIMPRO or a similar planning/scheduling system would be beneficial
Able to travel reliably to Barnsley, S71
Available to start quickly in November, ideally without a lengthy notice periodHours, salary and location
Salary: £28,500 equivalent
Hours: 40 hours per week
Monday to Friday
8:30am-5:00pm or 8:00am-4:30pm
Location: Barnsley, S71
100% office-based
Free/on-site parking available
Temporary assignment: Mid-November into the New Year
Potential for a longer-term temporary requirement depending on business needsApply nowIf you are an experienced Administrator, Customer Service Coordinator, Planning Administrator or Service Coordinator who is available to start quickly in November, we'd love to hear from you.Apply today for further information and immediate consideration.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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