This is an exciting opportunity to work within a very well-established business, supporting across different UK sites, with some UK travel involved.
The role is based on site, in Plymouth. Reporting to the IT Manager.
This is a 1st & 2nd line Support role for all company users worldwide with IT Infrastructure maintenance.
Main Duties:
-
Monitoring, maintaining and troubleshooting a secure computer environment.
-
Performing the planning, coordination and execution of software and hardware installation, configuration, maintenance and upgrades.
-
Providing technical assistance by responding to inquiries from others regarding errors, problems, or questions about software, hardware, systems and infrastructure.
-
Manage work to meet milestones in accordance with the project plan and keep management and project managers informed of issues and status’
-
Working collaboratively with colleagues, managers, and relevant stakeholders.
-
Complying with organisational policies, procedures, and applicable legislation.
-
Undertaking any other reasonable duties appropriate to the role.
Essential Experience:
Experience administering infrastructure and networking of company systems:
-
Workstations, Printers and Peripherals o Office 365
-
Virtual Servers (Hyper-V / VMware)
-
VOIP Telephone Systems
-
Wireless Infrastructure Management
-
IIT Infrastructure Maintenance
-
Provide 1st and 2nd line support for all company users worldwide
-
Purchasing – IT Equipment & Printer suppliers.
-
Must have a UK driving licence
-
Able to travel without the UK when required
-
H&S responsibilities (Manufacturing environment)
Desired Experience:
-
SAP HANA Experience
-
Windows Server, Office 365, Active Directory
-
Ubiquiti and Fortinet Networking
