Job Overview
Support the smooth running of office systems and provide helpful first-line assistance to colleagues and customers. This varied Administrator / Helpdesk role combines clerical support, accurate record-keeping and practical computer troubleshooting.
Duties
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Respond to enquiries professionally, using good phone etiquette and clear communication.
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Provide first-line help with common computer and software issues, escalating problems when needed.
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Complete data entry, typing, filing and other administrative tasks accurately.
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Maintain organised records and support day-to-day office processes.
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Use Microsoft Office and Google Workspace; assist with QuickBooks tasks where required.
Requirements
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Previous office, administrative or clerical experience is useful.
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Confident computer skills, accurate typing and attention to detail.
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Strong organisational skills and a helpful, professional approach.
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Familiarity with Microsoft Office and Google Workspace is desirable; QuickBooks experience is an advantage