Sales Support Administrator
Northampton
£28,000
Full-time, Permanent
Love keeping things organised, enjoy chatting to customers and have a knack for getting things done? This could be just the role for you!
We're looking for a friendly, proactive Sales Support Administrator to join a growing team. You'll play an important part in keeping the sales process running smoothly, looking after customer enquiries, preparing quotes and making sure opportunities don't get missed.
It's a great opportunity for someone who enjoys a varied role, likes taking ownership and wants to build their experience within a commercial team.
What will you be doing?
Picking up incoming customer enquiries and making sure customers get a quick, helpful response.
Preparing and checking quotations, including reviewing and personalising AI-generated quotes before they go out.
Getting on the phone to customers to chase quotes, confirm orders and keep conversations moving.
Helping the sales team with order updates, paperwork and general administration.
Keeping customer information and activity up to date on the CRM system.
Spotting larger opportunities and passing them across to the relevant sales team members.
Building great relationships with customers and making sure they receive a positive experience from start to finish.
What are we looking for?
Experience in sales support, administration, internal sales or customer service.
A confident communicator who enjoys speaking to people.
Someone organised, switched on and great with the finer details.
The ability to juggle different tasks without losing track of what needs doing.
Comfortable using IT systems, with CRM experience an advantage.
A positive, can-do attitude and the confidence to get stuck in.
Someone who takes pride in doing a job well and doesn't need to be chased!
Why apply?
This is more than just an admin role. You'll become a key part of a busy sales team, gain valuable commercial experience and have the chance to develop your customer relationship and sales skills.
There's also potential to progress into a Sales Executive role as you grow and develop.
No individual sales targets or commission pressures – just a great opportunity to make a difference, learn new skills and become an important part of the team
