Supply Chain - Customer Representative
Job Title: Supply Chain - Customer Service Representative
Duration of Contract: 6 months, rolling contract.
Location: Warwick
Pay Rate: £20.00 per hour PAYE / £28.00 per hour Umbrella
Working Pattern: Hybrid (2 days per week in the office, 3 days per week from home) 8am - 5pm
We have an exciting opportunity to join our client's Customer Demand team as part of the Supply Chain function. This role will interact globally and will be based at their office in Warwick for the Aero Derivative Gas Turbine (AGT) Product Line.
What are my responsibilities?
Process quotations, sales orders and other documents through the relevant company ERP system within agreed time-scales
Communicate the progress/plan that meets the customers' requirements, resolving issues or escalating problems within agreed timescales
Liaise and follow up with internal departments/functions to ensure customer's needs are met in a timely manner
Liaise with immediate manager/super user to establish training needs on a regular basis to maintain knowledge adequate for performing all required functions
Organise and chair appropriate meetings with the customer, ensuring a high level of customer service is achieved
Have a clear understanding of Export, Control and Customs compliance. This includes keeping up to date with current regulations and limitations within different customer relationships.
Support pricing queries by investigating costs and preparing spreadsheets for clear information and to facilitate decision making
Support Management with administrative tasks as necessaryWhat do I need to qualify for this job?
Good working knowledge of the Supply Chain particularly with respect to Customer interaction, Operational Customs controls, Quality Standards and Business Acumen.
Excellent communication skills, maintaining a professional and organised approach.
Degree qualified within a Supply Chain discipline would be advantageous.
Knowledgeable in all Microsoft applications and experience of SAP is highly desirable.
Accuracy & attention to detail when working towards tight deadlines.
Previous experience of order processing/customer service skills preferred.
Collaborative team playerRullion supports applications from a diverse talent pool. We welcome the opportunity to discuss flexibility requirements. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please contact us on (phone number removed)
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants
