Workplace Experience Coordinator
Contract Type: Temporary, Part Time
Hours: 8:30am - 14:30pm Monday to Friday
Location: Marble Arch, London (fully based in office)
Hourly Pay: £15.50-£16.50
Duration: 4-6 weeks
Starting: ASAP
We are recruiting for a Workplace Experience Coordinator for an amazing client of ours - this is a visible and hands on role, focused on providing a consistently helpful service to colleagues and visitors along with supporting the smooth day to day running of their office.
The role takes an internal customer service approach, so we're looking for someone who is approachable, responsive and comfortable building relationships across the business. In this role you will regularly move around the office and wider building to monitor shared spaces, support Reception, prepare meeting rooms and identify where assistance is needed - initiative is key!
Job Responsibilities
Support the full time Receptionist, covering breaks and the daily lunch hour and any other requested support and assistance
Prepare meeting rooms at beginning of day and reset them as required during working hours
Welcome visitors and provide a professional, helpful service
Manage visitor passes
Coordinate refreshments, catering and room set up for meetings and events
Support staff communications when required
Order and manage couriers as required
Liaise with the cleaning team regarding any related issues
Maintain records of locker and locker key assignments
Scanning, printing, binding and laminating any requested documents
Open, scan and distribute incoming mail
Process return to sender mail
Manage the franking machine with the supplier
Frank / prepare all outgoing post for Royal Mail collection
Monitor, track and order all supplies for the office, meeting rooms, stationery room, kitchen and bathrooms, ensuring this is done so at competitive rates
Process POs and Invoices
Ensure the office remains in line with carbon reduction targets and the supplier charter
Promote recycling and reduce office waste
Manage confidential waste
Coordinate coffee-machine maintenance with the supplier
Help ensure the office remains tidy and maintained to the expected standard
Help with moving furniture for larger, scheduled meetings
Be on hand to support the team with any admin, projects or requested help where neededKey skills and experience we're looking for
Previous experience in a similar customer facing office position
A strong customer service mindset, with a genuine interest in helping colleagues and visitors.
Able to build effective relationships with key stakeholders, including building management, security, external visitors and colleagues
Approachable, friendly and comfortable engaging with people at all levels
Proactive and observant, with the confidence to identify and resolve issues without always waiting to be asked
Comfortable working visibly across the office, regularly monitoring shared spaces and checking that colleagues have what they need
Responsive and dependable, taking ownership of requests and following them through
Practical and flexible, with a willingness to support a varied range of office, reception and meeting room activities
Able to prioritise effectively and use judgement about when to act independently and when to escalate an issueAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
