Service Administrator
Location: Exeter
Salary: £26,000 - £30,000 DOE
Job Type: Full-Time, Permanent
The Opportunity
Are you an organised and customer-focused professional looking for a varied office-based role?
We are recruiting for a Service Administrator to join a busy and growing Exeter-based business. Acting as the link between customers, engineers and internal teams, you'll play a key role in ensuring service requests are managed efficiently, and customers receive a first-class experience.
This is an excellent opportunity for someone who enjoys building relationships, solving problems and keeping operations running smoothly.
What You'll Be Doing
Acting as the first point of contact for customer enquiries
Coordinating service appointments and engineer schedules
Managing service requests from initial enquiry through to completion
Liaising with customers to provide updates and resolve queries
Processing job information and maintaining accurate records
Preparing service paperwork and documentation
Working closely with colleagues across different departments
Supporting the delivery of excellent customer service at all timesWhat We're Looking For
Previous experience within administration, customer service or coordination
Excellent communication and relationship-building skills
Strong organisational abilities and attention to detail
Ability to prioritise and manage a busy workload
A positive, proactive approach to work
Confident using Microsoft Office and internal systems
Experience within a service, facilities, maintenance or scheduling environment would be beneficial but is not essentialWhat's On Offer
£26,000 - £30,000 DOE
On-site parking
Friendly and supportive team
Stable, full-time permanent position
Career development opportunities
Varied and rewarding role
Growing and successful business
Immediate start availableAbout the Company
Our client is a well-established business with a strong reputation for delivering exceptional service to its customers. Due to continued growth, they are looking to strengthen their support team with the addition of a Service Administrator who can help ensure the smooth running of their day-to-day operations.
Apply Today
To discuss this opportunity prior to application, please call Georgia or Georgie on (phone number removed).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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