Job Title: IT Help Desk
Location: 100% Onsite at The Annex, County Hall, EX2 4QD
Trust: Royal Devon University Healthcare NHS FT
Job Type: Full-time, Monday to Friday, between 8:00 AM to 5:30 PM
Pay Rate: £14.05/hr + pro rata 25 days per year paid holiday (worth £1.98/hr) + NHSP pays for your Employer's NI (worth ~ £2.98/hr) = £19.01/hr
Expected hours: 37.5 hours per week
Contract Duration: 6 months (possibility of extension)
Job Summary:
This role is ideally for someone with IT Support or Customer service experience.
Key Responsibilities:
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Providing system administration and support for users of clinical and administrative hospital applications.
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The role will involve answering phone calls, replying to emails and offering support with basic IT issues.
Key requirements:
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Strong customer service experience
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Previous administration experience
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Excellent interpersonal and communication skills (verbal and written)
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Good telephone manner
