Internal Sales Coordinator Job in New Milton
Our client is a well-established, family owned, and successful manufacturer based in New Milton. They specialise in product design and tooling, providing a complete end-to-end manufacturing service. They are looking for a motivated, enthusiastic, and highly organised Internal Sales Coordinator to join their team. This is an exciting and varied role for someone who enjoys communicating with customers, building relationships, and taking a proactive approach to developing sales opportunities.
Salary and Benefits:
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A salary of £28,000 - £31,000 per annum
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Working Monday to Friday 36 hours per week
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Onsite parking
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25 days holiday plus Bank Holidays
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Pension contribution
Duties and Responsibilities:
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Managing incoming sales enquiries received via telephone, email and other communication channels
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Responding to customer enquiries promptly, professionally and efficiently
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Understanding customer requirements and providing relevant information to help progress potential sales
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Building and maintaining positive relationships with prospective and existing customers
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Ensuring all enquiries are recorded accurately and followed through to the appropriate next stage
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Revisiting previous enquiries and correspondence to identify opportunities that may not have progressed initially
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Maintaining regular communication with potential customers through telephone calls and professionally written emails
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Preparing engaging follow-up emails to encourage further discussion and generate interest
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Assisting with the preparation and delivery of marketing campaigns to generate new enquiries and sales opportunities
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Providing feedback to the marketing team on customer responses, enquiries and campaign performance
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Supporting email marketing and customer communication initiatives
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Maintaining accurate customer information, enquiry records, and sales data
Minimum Skills and Experience Required
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Excellent communication skills
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Attention to detail
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Strong organisational skills
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A proactive approach
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Good written skills
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Customer-focused attitude
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IT proficiency and comfortable using Microsoft Office, email systems, spreadsheets, and CRM
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The ability to work effectively with colleagues, particularly within the sales and marketing functions
This Internal Sales Coordinator job in New Milton would suit candidates from a commercial internal sales, sales administration, and customer service background