Reception and Admin Assistant | Bank, City of London | Full-time, on-site Monday-Friday, 8:30am - 6:00pm
£30,000 - £35,000 DOE
Enjoy helping people and keeping things organised? We’re recruiting a Reception and Admin Assistant for a serviced office provider in the heart of the City.
You’ll help ensure clients and visitors receive a warm welcome, meeting rooms are ready for guests and the workspace runs smoothly throughout the day.
This varied, hands-on role combines reception, administration and practical day-to-day support. It would suit someone personable and dependable who takes pride in their surroundings and enjoys being part of a customer-focused team.
What you’ll be doing
Reception and client support
Welcoming clients, visitors and meeting guests in a friendly, professional manner.
Helping with everyday enquiries, monitoring reception emails and handling occasional telephone calls.
Building positive client relationships and following through on requests.
Welcoming new members and explaining building access and facilities.
Showing prospective members around the shared lounge and passing enquiries to the sales team.
Administration
Receiving and distributing post, parcels and deliveries, and arranging outgoing post and couriers.
Managing meeting room bookings and accurately recording client requirements.
Keeping contact details, booking records and office information up to date.
Assisting with access cards, keys and visitor records.
Providing general administrative support and handling client information confidentially.
Meeting rooms and shared spaces
Preparing meeting rooms, including room layouts, refreshments, stationery and requested catering.
Checking screens and basic meeting equipment, seeking assistance when needed.
Clearing and resetting rooms between bookings.
Keeping reception, the shared lounge and communal areas tidy and welcoming.
Monitoring and replenishing everyday supplies.
Day-to-day building support
Carrying out simple checks and reporting cleaning or maintenance issues.
Liaising with cleaners and helping arrange contractor access.
Assisting with straightforward practical tasks, including arranging furniture and organising shared areas.
Supporting opening and closing procedures and following building security arrangements.
Referring technical faults to the facilities or operations team.
What we’re looking for
A friendly, professional manner and a willingness to help.
Good organisational skills and attention to detail.
Clear verbal and written communication.
Confidence using email, Microsoft Office and straightforward booking systems.
The ability to prioritise tasks and follow through on requests.
Reliability, punctuality and discretion.
A practical approach and pride in maintaining a welcoming workspace.
Previous experience in reception, administration, hospitality or customer service would be helpful. No technical facilities experience is required; training will be provided.
To apply, submit your CV or contact TRC London to find out more
