Import Clerk - Basildon
Salary: £35,000 per annum
Hours: Monday to Friday, 8:30am–5:30pm
We’re looking for an experienced Import Clerk to join the team and manage import shipments across both deep sea and European freight.
The role
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Manage import shipments from arrival through to delivery.
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Arrange shipping line releases for containers booked for delivery.
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Monitor and respond to customer emails and phone calls, providing helpful and timely updates.
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Liaise with customers, shipping lines, hauliers and colleagues to keep shipments moving.
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Support customers with import queries and resolve any issues that arise.
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Use your knowledge of IPAFFS and CHED documentation to support relevant shipments.
About you
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Experience as an Import Clerk or Import Operator, ideally covering both deep sea and European imports.
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Knowledge of IPAFFS and CHEDs, or practical experience working with them.
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Confident communicating with customers by phone and email.
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Organised, responsive and able to manage competing priorities.
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Comfortable working independently and as part of a team.
Candidates with existing experience across these areas are preferred. We may also consider someone with relevant import experience who is keen to develop their knowledge through training
