Job Title: Road Freight Operator
Location: Manchester Freight Terminal Manchester airport
Our client is a Multi Modal international freight forwarder taking care of all your supply chain needs, adding value through a bespoke personal approach, global network and professional expertise.
We are now recruiting at their Manchester location for a Road Freight Coordinator
Road Freight Operator
Key responsibilities
- Manage Domestic & international road freight shipments from start to finish, keeping customers informed throughout.
- Prepare accurate quotations, negotiate rates and secure bookings.
- Coordinate full loads, part loads and groupage shipments, arranging collections and deliveries.
- Source and book reliable hauliers, checking availability, transit times and service requirements.
- Prepare and check transport and commercial documentation, including CMR consignment notes.
- Handle customs declarations and clearance arrangements, liaising with customs agents where required.
- Track shipments, monitor delivery schedules and obtain proof of delivery.
- Resolve delays, issues and documentation discrepancies promptly.
- Build and maintain client relationships, understand their requirements and identify opportunities for repeat business.
- Develop strong working relationships with hauliers, suppliers, overseas agents and partners.
- Check supplier charges, raise customer invoices and monitor shipment profitability.
- Maintain accurate shipment records and support colleagues across the business.
What we are looking for
- Proven experience managing international road freight shipments from quotation through to invoicing.
- A background working for an SME freight forwarder, with broad operational responsibility.
- Someone with the potential to build a department and manage.
- Practical knowledge of road freight documentation, customs procedures and Incoterms.
- Confidence sourcing hauliers, negotiating rates and managing supplier relationships.
- Strong customer service and communication skills.
- Excellent organisation, attention to detail and the ability to manage multiple shipments independently.
- A proactive, practical approach to solving problems and supporting a small team.
Benefits
- Salary £32,000 to £40,000
- Pension
- Twice Yearly Bonuses
- 23 days holiday to start
