We're recruiting for a Tenancy Sustainment Officer to join a Housing Association in Merseyside!
We're looking for an experienced Tenancy Sustainment Officer to join a Housing Association on an initial contract, with potential opportunities for extension or temp-to-perm.
🔹 1 x Tenancy Sustainment Officer
Responsibilities include:
Essential experience: Previous experience in tenancy sustainment, housing support or homelessness services is essential. We're looking for someone resilient, compassionate and confident working with vulnerable individuals and managing challenging situations.
đź“Ť Location & Contract Details
We're looking for a passionate and proactive housing professional who wants to make a genuine difference, prevent homelessness and help tenants achieve long-term housing stability.
đź“© Interested? Get in touch to find out more and apply!
-
Supporting tenants to maintain their tenancies and prevent homelessness.
-
Managing a caseload of tenants experiencing complex needs and challenging circumstances.
-
Providing advice and guidance on rent arrears, budgeting and welfare benefits.
-
Developing personalised support plans to help tenants overcome barriers to sustaining their tenancies.
-
Working closely with vulnerable individuals to promote independent living.
-
Liaising with local authorities, support agencies and other housing professionals.
-
Carrying out tenancy visits and property checks where required.
-
Supporting tenants to access relevant services and move towards long-term housing stability.
-
Maintaining accurate case records and monitoring progress.
-
Location: Merseyside
-
Contract: Interim, with potential extension or temp-to-perm opportunities
-
Working pattern: Monday–Friday, 5 days per week
-
Workplace: Hybrid – 3 days on-site and 2 days working remotely
