Central Recruitment is working with one of the UK's largest not-for-profit housing associations. Their work includes providing people with a range of support and services to help them overcome barriers associated with age, homelessness, disability or health.
Our client is currently recruiting for a Support Officer to work in the Camden area at a service that provides support to individuals with complex needs.
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37.5 hours per week
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Working across Monday - Sunday on a rota basis covering early and late shifts
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Temporary: approx. 2-3 months
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£16.38 per hour (£14.62 per hour, with £1.76 holiday pay)
This is a great opportunity to make a positive difference in the lives of adults with complex needs.
Key requirements:
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Hold a caseload of up to 10 key clients and complete customer assessments, support plans and risk assessments
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Develop and review tailored support plans using SMART objectives
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Deliver structured key-working sessions and support interventions
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Support customers to develop independent living skills, budgeting and tenancy sustainment
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Assist customers in accessing education, training, employment and community services
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Support customers with benefit applications, income maximisation and housing-related matters
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Work collaboratively with internal teams and external agencies to deliver positive customer outcomes
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Maintain accurate, timely and comprehensive customer records using IT systems
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Ensure safeguarding concerns are recognised, reported and managed appropriately
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Support customers with medication management where required and maintain associated records
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Contribute to housing management functions including void management, rent monitoring and tenancy support
What we’re looking for:
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Experience working with vulnerable adults in a support, housing or care setting and carrying out assessments, support planning and key-working
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Understanding of safeguarding responsibilities for adults and children
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Knowledge of housing-related support and tenancy sustainment
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Strong communication and interpersonal skills
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A person-centred, solution-focused approach to supporting customers
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Knowledge of Trauma-Informed Practice and Psychologically Informed Environments (PIE)
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Understanding of housing benefit and welfare benefit systems
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Experience supporting customers with complex or multiple needs
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Experience of group work and customer engagement activities
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Knowledge of CQC-regulated services and medication administration
Further requirements:
In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:
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Current valid right to work in the UK
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Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
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A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
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Employment or education history to cover the last 5 years which can be verified through the referencing process
How to apply:
If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.
*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position